Liam joined us in October 2016 and has recently completed his Business Administration Level 2 qualification, moving forward onto his Level 3. Learning all aspects of business administration relevant to Optimum Dental helped him with this qualification. Liam is a well-liked member of the team and is often the first point of contact for many of the dental practices we work with.
On a daily basis, Liam works alongside Christine receiving payments, using Sage to allocate these, whilst also making and receiving phone calls. He also looks after customer accounts and monitors this on a monthly basis, creating reports for head office. Liam can be found in the front office, using specific software for graphic design assisting with the promotion of the business and is usually the go to guy for technical support if anything happens within the lab.
In April 2018 Liam and Molly sought to oversee all company social media platforms to develop engaging, creative, innovative content for regularly scheduled posts, which are designed to enlighten the audience and contain the essence of promotion. Liam is also involved with Google Analytics which helps analyse social media campaigns, gathering visitor data and determines efficacy and areas for social media campaign improvement. He works with all departments to develop social media timelines coinciding with new product and promotion releases. In addition to this, Liam and Molly between them follow up leads on social media to further expand their customer database.
Outside of work Liam is one of eight siblings and enjoy socialising with friends, enjoying playing football and a fan of computer gaming. In his spare time, he likes to build computers, create and code software.