• High Holborn Road
    Codnor Gate Business Park
    Ripley, Derbyshire
    DE5 3NW

Service Levels

service-levels

First and foremost, we believe the relationship between yourself and our Team is critical to building a successful partnership. We recognise that your reputation as a clinician is influenced by the quality of the work we produce on your behalf

We are pleased to be able to offer a collection & delivery service for those dental practices located within a 25-mile radius of our laboratory. Please contact us before 10am to schedule a same day collection.

For those clients who we can’t offer this service we provide first class pre-paid address labels and boxes. Please contact us to request a supply.

An express service is available, offering a 5-day turnaround and is charged at a supplementary fee. Please contact us for further details so that we can ensure we can meet your requirements.

We are also happy to accept photographic images. If these are supplied please ensure that this is indicated on the prescription form and that the images are sent to info@optimumdental.co.uk

Lead Times:

  • Crown & Bridge – 10 working days
  • Implants: 10 -15 working days’ dependent on complexity and parts availability
  • Prosthetics:
    • Bite & Tray: 5 working days
    • Wax Try / Re-Try: 7 working days
    • Finish: 10 working days
    • Whitening Trays & Mouthguards: 5 working days

Service Levels:

  • Private Service Levels:
    • Technician of choice
    • Dentine / Enamel
    • Porcelain Shoulder
    • Occlusal Staining
    • Translucencies / Effects
  • Independent Service Levels:
    • Dentine / Enamel
    • Shoulder Porcelain
    • Occlusal Staining
  • NHS Service Levels
    • Dentine / Enamel